Database Hacks - Are Banks Required To Notify You?

Ever wonder if banks are required to tell customersnotify account holders if the institution becomes
when their systems are hacked? You may beaware of unauthorized access to sensitive customer
shocked to learn that they are not. The onlyinformation. The directives apply to banks and
exception to this standard has been database hackssavings and loan companies, but not credit unions.
that effect California residents. Companies doingThere are two serious loopholes in the regulations.
business in California are required to give such noticeFirst, a financial institution that discovers a database
under the California Security Breach Information Act.breach must only notify account holders if it is
The situation is changing quickly on the federal level."reasonably possible" that personal details will be
Regulations have been issued by federal financemisused. Second, the regulations only apply to
agencies that now force banks to tell customerspersonal data, not business or commercial accounts.
when their personal data has been exposed toWhile these new regulations are a positive step, one
unauthorized third parties. The regulations are issuedcould drive a truck through the two loopholes.
pursuant to the Gramm-Leach-Bliley Act, whichDetermining whether it is "reasonably possible" that
contains language requiring financial institutions toyour information will be misused is a vague standard
prevent unauthorized access and use of consumerthat many financial institutions will use to withhold
information.information. Put bluntly, the notification regulations are
The new regulations appear to be a reaction togutless.
several recent high-profile data leaks. They includeThe best method for keeping an eye on database
incidents such as Bank of America losing data tapesbreaches is to look for stories in the news. Under
containing information for over 1 million governmentCalifornia law, companies are required to give notice
employees and the breach of databases forto California residents when breaches occur. If you
LexisNexis and ChoicePoint. It is well known thatsee a story about your bank giving notice of a hack
numerous other banks have also been hacked overto California residents, your personal information may
the years, but the information has been hushed up.have also been exposed. Hackers do not restrict their
The new regulations require financial institutions toattacks to California residents.